TERMS & CONDITIONS
LEGAL DISCLAIMER
HOTMESS strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither HOTMESS, nor any employee or representative of HOTMESS will be liable for damages arising from the use of this website or the products sold here. This site and the materials and products on this site are provided “as is” and without warranties of any kind. To the fullest extent permitted by law, HOTMESS disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Hotmess does not represent or warrant that this site will be uninterrupted or error-free, that any defects will be corrected, or that this site or the server that makes the site available are free of viruses or anything else harmful.
APPLICABLE LAW
Any dispute arising between a customer and HOTMESS will be settled in accordance with Spanish Legislation.
COPYRIGHTS
This site and all content on this site, including but not limited to design, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the exclusive property of HOTMESS protected by European an Spanish copyright laws. In addition, all trademarks and logos on this site are of HOTMESS. Any unauthorised use of this material such as, for example, copying, modification, publication, distribution, translation, transposition, transmission, and total or partial reproduction of the website or parts thereof, of texts, images, logos and sounds, is prohibited, save for prior and specific written authorisation.
PERSONAL INFORMATION
HOTMESS handles your personal information in the strictest confidence. We will never give any of your personal information to third parties and all information entered is encrypted under handling.
CONTACT US
info@hotmessworld.com
USE OF COOKIES
Cookies are pieces of information which a website transfers to your computers hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:
— To identify you
— To customize our site for you
— To help improve navigation
Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so.
We use tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.
The Site uses the following types of first-party technical cookies, for which no users’ consent is required but for which the joint Data Controllers are obliged to provide adequate information:
(a) Transient or session cookies: these are essential as they allow the user to move from one page to another on our Site and make use of the services provided; as they are not stored on the user’s device, they disappear when the browser is closed;
(b) Persistent cookies: used solely to improve Site browsing speed, as they memorise certain settings selected by the user (such as language selection).
The use of technical cookies and the processing activities related to the same, do not require prior consent of the user, according to the current laws in force.
The possibility remains, in any case, for users to prevent the installation of technical cookies at any moment in time using the settings on the browser used; this does mean, however, that such settings may make the Site slow, complicated or even impossible to navigate.
PRIVACY
All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.
If you place an order with us, we request certain personal information. You must provide contact information (such as name, email and delivery address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case the shipping company needs to contact you regarding the delivery.
We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you here and by a notice on the website in general.
The processing connected with the Web services of this site take place at the headquarters of HOTMESS. and is administered solely by the technical personnel charged with the processing, or by technical partners appointed for such purpose. No data deriving from the Web service is disseminated. The personal data communicated by the users who forward requests for sending information material is used solely for the purpose of providing the requested service or performance.
This was last updated on December, 2020.
TERMS AND CONDITIONS
The website allows you to shop online HOTMESS products. Visit the ou ecommerce to discover all the available products on sale. Please note that this company may vary the prices of products listed on the Website at any time; we recommend that you carefully check the actual selling price indicated on the order form, together with other relevant information regarding the products to buy. Every purchase is subject to Hotmess general terms and conditions of sale; we recommend that you read them carefully and print out a copy and keep a copy of them for your future reference. All information provided will be treated in compliance with current privacy laws.
CONFIRMATION
When you place an order you agree automatically to our terms and conditions stated below:
When your order is received, you will be emailed an order confirmation. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. In the event that we are unable to deliver your order we will inform you and cancel the order.
PAYMENT TYPES
CREDIT/DEBIT CARD
We accept Visa, MasterCard, American Express and PayPal, as well as various local debit cards and invoicing options. The total amount (price of order + shipping) will be withdrawn from your account when the order is completed and approved. When paying by card you will be asked for the card number, its period of validity and the CVC code.. All information is encrypted using SSL encryption, which prevents unauthorized access tocard details. We do not store card numbers after the transaction has been completed.
PAYPAL
PayPal allows secure payment from your bank account, credit card or PayPal account. More information about PayPal is available here. For this cases, the user will be redirected to the www.paypal.com website where the user will pay for the Products according to the procedure provided for and regulated by PayPal and under the terms and at the conditions agreed between the user and PayPal. The data entered on the PayPal website will be processed directly by it and will not be transmitted or shared with the Seller. The Seller is therefore not able to know and does not store in any way the credit card data connected to the user’s PayPal account or the data of any other payment instrument connected to that account. For payment with PayPal, the Total Amount Due will be charged by PayPal to the User at the same time that the User sends the order form. In the case where the purchase agreement is terminated and in any other case of refund, for whatever reason, the Refund Amount payable to the user will be credited to the user’s PayPal account. The time within which the payment instrument connected to that account is credited depends exclusively on PayPal and the banking system. Once the order to credit that account has been placed, the Seller cannot be held liable for any delays or omissions in crediting the Refund Amount to the user; the user must contact PayPal directly for any complaints.
PRICES
HOTMESS retains the right to change prices at any time.
CURRENCY&FEES
The prices you see specified next to our HOTMESS products are stated in Euros. They exclude possible shipping charges, which are calculated and added at checkout.
HOTMESS is not responsible for any changes in currency value or conversion rates that your bank or credit card company may use when charging in your country’s currency.
Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. For duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be, you have to contact your local customs office for more information.
VOUCHER CODE-DISCOUNT CODE
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. Only one promotional discount code can be applied to an order. The conditions of use relating to any discount code will be specified at the time of issue. Gift vouchers are only valid for a limited time and the voucher must be used by the date shown on the voucher – check your voucher to find out when to use it by. We can’t accept any responsibility for stolen or deleted gift vouchers. We will dispatch your gift voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We’re afraid we can’t be responsible for any delays, no matter how they are caused.
To use your code, you need to enter your coupon code in the correct field “Coupon Code” at checkout. Please make sure that no additional spaces are added when you paste in the code. Coupon codes are only valid for regular priced products, not for already discounted products. They can not be combined with any other offer or another coupon code.